Ageing, Disability & Home Care

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Ageing, Disability and Home Care (ADHC) aims to make their website as accessible as possible.

Accessible web design

The ADHC website has been developed to ensure content is available to the widest possible audience, including readers using assistive technology or accessibility features. By adhering to guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and current abilities of web users in the community.

We are making the ADHC website as accessible as possible. This work is supported by the FACS Website Accessibility Policy, FACS Digital Accessibility Standard and compliance with the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) version 2.0. The website has been designed to meet the criteria for Level AA of these guidelines.

We welcome any suggestions regarding the accessibility features of this site. If you would like to provide feedback, please email us at

Accessible PDF and RTF documents

To aid users with assistive technology, documents on the website have been made available as accessible Portable Document Format (PDF) with tagging, where possible. Where this has not been possible (eg. where certain types of information can not be presented in accessible PDF format), an alternative file format, such as a Rich Text Format (RTF) file or an HTML web page version has been provided.

If you are not able to open PDF files, you can download Adobe Reader from the Adobe website

Listening to web pages (ReadSpeaker)

ReadSpeaker allows the text on this website to be read out loud to you. It provides assistance if you have trouble reading text online.

How does it work?

This is what the listen button looks like on this website: 

You can also highlight any words on the page to see the listen button. 

When you click the listen button, ReadSpeaker will take a moment to load and will then automatically start reading the text of the web page, or just the text you selected, out loud.

While ReadSpeaker is reading, you can:

  • Pause/restart the reading
  • Stop the reading
  • Use the progress bar to navigate in the audio
  • Adjust the volume
  • Click the settings icon to adjust the behavior of the service
  • Click the download icon to download the audio file
  • Close the player

You can use tab/shift+tab to navigate inside the player and press enter to activate a certain button or link.

In the Settings menu you can control the reading speed and other settings. For more information visit ReadSpeaker's text to speech online site.

More accessibility improvements

We are continuing to improve the accessibility of the ADHC website as web technologies and assistive technologies change. If you have any questions or comments regarding the accessibility of information on this website, please use our feedback form.

Advice for NSW Government agencies on communicating with people with sensory disability

The NSW Government is committed to removing barriers that prevent people with disability from accessing everyday information and services that are available to most members of the community.

To assist agencies to meet this commitment, the Department of Families and Community Services has published a guide for communicating with people who have a sensory disability – that is, people who are Deaf, hard of hearing, blind or vision impaired. 

Read the NSW Government Agency Guide for Effective Communication for People with a Sensory Disability (PDF version, Word version)

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