Ageing, Disability & Home Care

Contact us

Information, referral and intake

For Respite and other ADHC services contact the Information, referral and intake officer in your Region:

ADHC Region Contact details
Map of NSW highlighting Metro SouthMetro South 
covers Sydney, Strathfield, Bankstown... see all 
Phone: (02) 9334 3700
Information.Referral@facs.nsw.gov.au  
Map of NSW highlighting Metro NorthMetro North
covers Parramatta, Blue Mountains, Ryde... see all
Phone: (02) 9841 9350
MetroNorth.Intake@facs.nsw.gov.au
Map of NSW highlighting Hunter RegionHunter
covers Gosford, Newcastle... see all
Toll free: 1300 205 268
Phone: (02) 4978 6222
DisabilityIntake-Newcastle@facs.nsw.gov.au
Level 5, 670 Hunter Street
Newcastle West NSW 2302
Map of NSW highlighting Northern RegionNorthern
covers Lismore, Coffs Harbour, Armidale... see all
Toll free: 1300 364 563
Phone: (02) 6621 1400
Level 5/29 Molesworth Street
Lismore 2480
IRI.NorthernRegion@facs.nsw.gov.au
Map of NSW highlighting Southern RegionSouthern
covers Wollongong, Queanbeyan... see all
Toll free: 1300 841 566
Phone: (02) 6128 9200
Fax: (02) 6128 9211
Southern-Intake@facs.nsw.gov.au
Map of NSW highlighting Western RegionWestern
covers Lithgow, Dubbo, Albury... see all
Toll free: 1300 134 450
Phone: (02) 6841 1594
Fax: (02) 6841 1591
Disability.Intake-Western@facs.nsw.gov.au
Level 1 130 Brisbane Street
Dubbo NSW 2830

Home Care Service Referral and Assessment Centre

Area or service Contact details
Sydney Metropolitan  Phone (toll free): 1800 350 792 
Central Coast and rural areas Phone: 1300 881 144
Aboriginal Access and Assessment Team Phone: 1300 797 606
RAC Management Team Phone: (02) 9841 9125
RACentre@facs.nsw.gov.au
View all Home Care branches   

Read about Home Care

Seniors Information Service

Phone: 13 12 44
Visit the Seniors Information Service website

Guardianship Tribunal 

Toll free phone: 1800 463 928
Visit the Guardianship Tribunal website

Day & Post School Programs

Phone: 1800 761 030
Read about Day Programs and Post School Programs

Disability Council of NSW

Phone/TTY: (02) 8217 2800
More contact details and map for the Disability Council of NSW 
Visit the Disability Council of NSW website

Attendant Care and Physical Disability Unit

Phone: (02) 9374 3612
More contact details and map for the Attendant Care & Physical Disability Unit 
Read about the Attendant Care Program

Enquiries, feedback and complaints

Email servicembx@facs.nsw.gov.au or contact us through this website. ADHC values your feedback and will respond to all enquiries and concerns raised.

ADHC Central Office

Level 5, 83 Clarence Street, Sydney NSW 2000
Phone: (02) 8270 2000
TTY: (02) 8270 2167 (for people who are deaf)
Email: servicembx@facs.nsw.gov.au

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