Contact us
If you are deaf, or have a hearing impairment or speech impairment, choose a phone number from the services below (eg. Home Care - Sydney Metropolitan) and contact us through the National Relay Service (opens in new window):
- TTY users phone 133 677 then ask for the phone number for your chosen service.
- Speak and Listen users phone 1300 555 727 then ask for the phone number for your chosen service.
- Internet relay users connect to the NRS (opens in new window) then input the phone number for your chosen service.
Information, referral and intake
For Respite and other ADHC services contact the Information, referral and intake officer in your Region:
| ADHC Region | Contact details |
|---|---|
Metro South covers Sydney, Strathfield, Bankstown... see all |
Phone: (02) 8732 1300 metrosouth.iri@facs.nsw.gov.au |
Metro Northcovers Parramatta, Blue Mountains, Ryde... see all |
Phone: (02) 9407 1855 metronorth.iri@facs.nsw.gov.au |
Huntercovers Gosford, Newcastle... see all |
Toll free: 1300 205 268 Phone: (02) 4946 3722 hunter.iri@facs.nsw.gov.au Level 5, 670 Hunter Street Newcastle West NSW 2302 |
Northerncovers Lismore, Coffs Harbour, Armidale... see all |
Toll free: 1300 364 563 Phone: (02) 6621 1400 Level 5/29 Molesworth Street Lismore 2480 northern.iri@facs.nsw.gov.au |
Southerncovers Wollongong, Queanbeyan... see all |
Toll free: 1300 841 566 Phone: (02) 6122 3600 Fax: (02) 6128 9211 southern.iri@facs.nsw.gov.au |
Westerncovers Lithgow, Dubbo, Albury... see all |
Toll free: 1300 134 450 Phone: (02) 6841 1594 Fax: (02) 6841 1591 western.iri@facs.nsw.gov.au Level 1 130 Brisbane Street Dubbo NSW 2830 |
Home Care Service Referral and Assessment Centre
| Area or service | Contact details |
|---|---|
| Sydney Metropolitan | Phone (toll free): 1800 350 792 |
| Hunter and Central Coast |
Phone: 1300 731 556 |
| Rural areas | Phone: 1300 881 144 |
| Aboriginal Access and Assessment Team | Phone: 1300 797 606 |
| RAC Management Team | Phone: (02) 9841 9125 RACentre@facs.nsw.gov.au |
| View all Home Care branches |
Seniors Information Service
Phone: 13 12 44
Visit the Seniors Information Service website
Guardianship Tribunal
Toll free phone: 1800 463 928
Visit the Guardianship Tribunal website
Day & Post School Programs
Phone: 1800 761 030
Read about Day Programs and Post School Programs
Disability Council of NSW
Phone/TTY: (02) 8217 2800
More contact details and map for the Disability Council of NSW
Visit the Disability Council of NSW website
Attendant Care and Physical Disability Unit
Phone: (02) 9374 3612
More contact details and map for the Attendant Care & Physical Disability Unit
Read about the Attendant Care Program
Enquiries, feedback and complaints
Email servicembx@facs.nsw.gov.au or contact us through this website. ADHC values your feedback and will respond to all enquiries and concerns raised.
ADHC Central Office
Level 5, 83 Clarence Street, Sydney NSW 2000
Phone: (02) 9377 6000
TTY: (02) 9377 6167 (for people who are deaf)
Email: servicembx@facs.nsw.gov.au


Metro South
Metro North
Hunter
Northern
Southern
Western