Contact us

If you are deaf, or have a hearing impairment or speech impairment, choose a phone number from the services below (eg. Home Care - Sydney Metropolitan) and contact us through the National Relay Service (opens in new window):

TTY users phone 133 677 then ask for the phone number for your chosen service.
Speak and Listen users phone 1300 555 727 then ask for the phone number for your chosen service.
Internet relay users connect to the NRS (opens in new window) then input the phone number for your chosen service.

Information, referral and intake

For Respite and other ADHC services contact the Information, referral and intake officer in your Region:

ADHC Region	Contact details
Metro South covers Sydney, Strathfield, Bankstown... see all	Phone: (02) 8732 1300 metrosouth.iri@facs.nsw.gov.au
Metro North covers Parramatta, Blue Mountains, Ryde... see all	Phone: (02) 9407 1855 metronorth.iri@facs.nsw.gov.au
Hunter covers Gosford, Newcastle... see all	Toll free: 1300 205 268 Phone: (02) 4946 3722 hunter.iri@facs.nsw.gov.au Level 5, 670 Hunter Street Newcastle West NSW 2302
Northern covers Lismore, Coffs Harbour, Armidale... see all	Toll free: 1300 364 563 Phone: (02) 6621 1400 Level 5/29 Molesworth Street Lismore 2480 northern.iri@facs.nsw.gov.au
Southern covers Wollongong, Queanbeyan... see all	Toll free: 1300 841 566 Phone: (02) 6122 3600 Fax: (02) 6128 9211 southern.iri@facs.nsw.gov.au
Western covers Lithgow, Dubbo, Albury... see all	Toll free: 1300 134 450 Phone: (02) 6841 1594 Fax: (02) 6841 1591 western.iri@facs.nsw.gov.au Level 1 130 Brisbane Street Dubbo NSW 2830

Home Care Service Referral and Assessment Centre

Area or service	Contact details
Sydney Metropolitan	Phone (toll free): 1800 350 792
Hunter and Central Coast	Phone: 1300 731 556
Rural areas	Phone: 1300 881 144
Aboriginal Access and Assessment Team	Phone: 1300 797 606
RAC Management Team	Phone: (02) 9841 9125 RACentre@facs.nsw.gov.au
View all Home Care branches