Help at home
The Home and Community Care (HACC) Program is a joint Australian and NSW Government initiative to help people live more independently in their own home and community.
You may need help for a short time until you can manage yourself, or sometimes on a more permanent basis. In most cases, people want to stay in their own home, and this service aims to help you do just that.
Who is eligible for help?
HACC services provide support to:
- frail older people
- younger people with a disability
- their carers
Read more about eligibility for Home and Community Care services.
What help is available?
A range of services are available to help maintain the independence of eligible people, including help with:
- household chores
- health and personal care
- activities and transport
- short breaks
- home maintenance and modification
- case management
Who provides the help?
Throughout NSW there are more than 500 service providers delivering HACC services to local communities, including:
- Non Government Organisations (NGOs)
- Local Government
- Home Care Service
- Aboriginal Home Care Service
- NSW Health
- Transport for NSW
What if I need more help?
Most frail aged and young people with a disability can continue to live at home with a basic level of help with their daily living tasks. However, for people who need more help, there is intensive support at home.
Improving access to services
The Council of Australian Governments (COAG) requires all States and Territories to simplify and streamline the community care system, including improving access to services. In response the NSW Government established the Community Care Access Point (CCAP).