Delivering HACC services
The Home and Community Care (HACC) Program is a joint Australian and state/territory government program that provides support to frail aged people, younger people with a disability and their carers. The program helps clients remain at home and prevent inappropriate or premature admission to residential care.
HACC service type guidelines
The National Program Guidelines for the HACC Program are mandatory for service providers who are funded to provide HACC Services. Additional Program Guidelines have been developed for HACC-funded services in NSW. A good practice guide for service providers delivering case management is also available.
Service type descriptions
- Read more about changes to service type descriptions
HACC policy documents describe the parameters of the HACC Program and its operation and give guidance for those involved with the program.
Service provider tools
All HACC service providers must comply with the Community Care Common Standards. The Common Standards for community Care have replaced the national HACC Standards commencing from 1 March 2011.
The HACC program is a jointly funded Australian and state/territory government program, established under the Home and Community Care Act 1985.
Each financial year, the Ministers representing the NSW and Australian governments approve the HACC Annual Supplement, specifying the planned service outputs and funding allocations in each Local Planning Area (LPA) and statewide and capital projects.
HACC Resource Allocation Formula
The distribution of total HACC Program funding across Local Planning Areas (LPAs) is based on a Resource Allocation Formula (RAF).
- Read more about HACC planning
The Better Practice Project
- Read more about the The Better Practice Project
Council of Australian Governments (COAG) reformsRead details of the COAG aged care and disability reforms.
Occupational Health and Safety
Information and resources to assist service providers meet legislative requirements and to keep workers safe and healthy when working in client homes.