Ageing, Disability & Home Care

Delivering HACC services

The Home and Community Care (HACC) Program is a joint Australian and state/territory government program that provides support to frail aged people, younger people with a disability and their carers. The program helps clients remain at home and prevent inappropriate or premature admission to residential care.

HACC due recognition

As of 1 July 2007, the HACC Program requires service providers to formally acknowledge the Australian Government contribution to the program. This is to ensure that the Australian community is being informed about how public funding is spent.

HACC service type guidelines 

The National Program Guidelines for the HACC Program are mandatory for service providers who are funded to provide HACC Services. Additional Program Guidelines have been developed for HACC-funded services in NSW. A good practice guide for service providers delivering case management is also available.

HACC service type good practice guides

Service type descriptions

Each service type is described relative to the service to be provided. The service type is identified in, and forms part of, the service provider contract.

HACC policy

HACC policy documents describe the parameters of the HACC Program and its operation and give guidance for those involved with the program.

For the HACC Statement of Rights and Responsibilities see Appendix C at: NSW Guidelines for Home and Community Care (HACC) funded services (PDF, large file >1MB).

Service provider tools

All HACC service providers must comply with the Community Care Common Standards. The Common Standards for community Care have replaced the national HACC Standards commencing from 1 March 2011.

Funding

The HACC program is a jointly funded Australian and state/territory government program, established under the Home and Community Care Act 1985.

Each financial year, the Ministers representing the NSW and Australian governments approve the HACC Annual Supplement, specifying the planned service outputs and funding allocations in each Local Planning Area (LPA) and statewide and capital projects.

See funding and grants for details on how funding is allocated for delivery of services and Tenders NSW for information on current and past tenders.

HACC Resource Allocation Formula

The distribution of total HACC Program funding across Local Planning Areas (LPAs) is based on a Resource Allocation Formula (RAF). 

HACC planning

Comprehensive planning is undertaken for the delivery of the NSW HACC Program.

The Better Practice Project

The NSW Government is encouraging innovative and better practice approaches within HACC in NSW through The Better Practice Project.

Council of Australian Governments (COAG) reforms

Read details of the COAG aged care and disability reforms.

Occupational Health and Safety

Information and resources to assist service providers meet legislative requirements and to keep workers safe and healthy when working in client homes.

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