Community care workforce resources and initiatives
Workforce resources and research reports
These resources are contributions to a broader workforce strategy being developed by ADHC for the community care and disability services sector in NSW.
- Community Care Workforce Resource (PDF)
This is a guide for developing local and regional workforce initiatives. It has been designed to be used by individuals or organisations involved in promoting the community care sector, improving sector recruitment and staff retention rates, and providing learning and development opportunities within the sector. It builds on work undertaken by ADHC and providers in Metro South Region.
- Companion Guide to Community Care Workforce Resource (PDF)
This is a supplement to the Resource developed by Aged and Community Services Association of NSW & ACT during 2012. It provides practical examples of successful local and regional initiatives, enabling users to draw on and adapt ideas and initiatives that have worked elsewhere. Examples are drawn from all ADHC regions and from a broad range of organisations.
- NSW Home and Community Care (HACC) Workforce Project Final Report (PDF)
This report presents the findings of the NSW HACC Workforce Project undertaken during 2009/2010 by Age Communications. It provides a review of recent reports on workforce trends and issues across the community care sector as well as the findings of three HACC workforce surveys (see below).
- NSW HACC Workforce Surveys: Key findings
These reports provide easy-access information from surveys undertaken as part of the 2009/2010 NSW HACC Workforce Project.
- Transformations of Care: Living the consequences of changing public policies (final report) (PDF)
This report provides insights into the perceptions and everyday experiences of paid community care workers in NSW. It is based on a survey of community care workers and interviews with care managers/coordinators involved in providing personal care, domestic assistance, and social support services. The research was undertaken during 2010 by University of Western Sydney.
Websites
- Carecareers
This recruitment initiative aims to increase attraction and retention within the disability and community care sectors, whilst improving recruitment practices in general. Carecareers provides both jobseekers and service providers with information about the sector and operates a fully staffed careers centre to assist service providers with all their recruitment needs.
- Work safety – Providing care in the home
This website provides a range of information and practical tools to help community care organisations keep workers safe and healthy when they are providing care in clients' homes.
- Work safety – Providing care to bariatric clients
This is a subsite of the “providing care in the home” website launched in June 2012. It provides a suite of “best practice” tools and resources for the safe provision of care to bariatric clients in the home and in the community.
Resources coming soon
- Supplement to the Community Care Workforce Resource
This will provide practical examples of successful local and regional workforce initiatives and will enable users to draw on and adapt ideas and initiatives that have worked elsewhere.

