Ageing, Disability & Home Care

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The NSW Community Care Supports Program

What is the NSW Community Care Supports Program (CCSP)?

The CCSP funds basic maintenance and support services for younger people with disability and also provides support services for their carers. ‘Younger people’ refers to people under 65 years of age and under 50 years of age for Aboriginal and Torres Strait Islander people.

Basic maintenance and support services are defined as those essential to maintaining a person’s well being, for example nutrition, home maintenance, transport or personal care.

The overall aims of the CCSP are to:

  • provide a comprehensive, coordinated and integrated range of basic maintenance and support services for people with disability and their carers;
  • support people with disability to be more independent at home and in the community, thereby enhancing their quality of life;
  • enable people with disability to understand and focus on their individual needs and achieve their goals;
  • decrease the risk of, and prevent inappropriate admission to, long term residential care; and
  • provide flexible, timely services that respond to the needs of people with disability and their carers.

Eligibility for the NSW Community Care Supports Program

The target group for assistance under the CCSP is younger people with disability who require basic maintenance and support services and who are at risk of premature or inappropriate admission to long term residential care.

A ‘person in the target group’ is defined as a person who has a disability

  • that is attributable to an intellectual, cognitive, neurological, psychiatric, sensory or physical impairment;
  • is permanent or likely to be permanent; and
  • results in a significant reduction in a person’s functional capacity in one or more areas of major life activity.

For more information you can refer to the Eligibility for the Community Care Supports Program Information Sheet January 2016

Home Modifications

The CCSP funded home modification services provide minor modifications (such as grab rails and access ramps) and major modifications (such as improving access into and within the home). The aim of modifications services is to assist younger people with disability to remain living in their own home by providing affordable modifications designed to change the home environment to make it safer and easier to carry out tasks of daily living and maintain independence. For more information to assist home modification services in NSW refer to The Home Modification Service Type Guidelines and The Home Modification Fees Policy.

The Home Modification Information Clearinghouse is an information site that collates, reviews, develops and disseminates evidence-based home modification knowledge to enhance the independence and wellbeing of older people and younger people with disability, provide safe working environments for their carers and care workers, and promote evidence-based best practice among home modification practitioners and prescribers. Consumer Fact Sheets and a service finder are available on this site to assist people with disability and their carers when planning and undertaking home modifications.

Guidelines for NSW Community Care Supports Program

The Guidelines for NSW Community Care Supports Program (Guidelines) updates the parameters for the operation of the NSW Community Care Supports Program from 1 July 2015.

Sections of the guidelines include:

  • Eligibility and access, updated to reflect the new age cohort.
  • Service delivery, outlining the services provided under the Program and including an enablement focus.
  • Service provider responsibilities, outlining the requirements for organisations with a Funding Agreement.
  • NSW Government responsibilities, which outlines ADHC’s role in the administration of the NSW Community Care Supports Program.

The Guidelines outline the operations of the program and should be read in conjunction with the policies and procedures outlined in the FACS Funding Agreement for Disability Service Providers.

For additional information service providers can contact their FACS District contract manager.

Quality requirements for NSW Community Care Supports Program

The disability service sector across NSW and across Australia has been moving toward developing a consistent approach to quality assurance to ensure that supports and services are delivered to a standard of quality that meets the expectations of people with disability and the community.

The Quality Policy for ADHC funded services outlines the quality requirements for funded service providers as set out in the Funding Agreement. Service providers are required to implement these requirements and fully comply with the NSW Disability Services Standards. For CCSP service providers, the requirements outlined in this policy will apply from 1 July 2015.

Work, Health and Safety

Information and resources are available to assist service providers meet legislative requirements and to keep workers safe and healthy when working in client homes.

Service providers can obtain more information by visiting

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