Ageing, Disability & Home Care

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Out and about

Being equipped with information on easy access toilets, transport and venues makes it easier for people with a disability and older people to get out and about.

Accessible toilets

The National Public Toilet Map helps you to find wheelchair accessible toilets anywhere in Australia by typing in your postcode.

The trip planner can help you identify toilet stops for a journey.

You can also access directions to the nearest toilets by using any mobile phone with an internet browser to visit the website.

Public transport

The NSW State Government and NSW transport operators are working to make public transport accessible for everyone, including passengers who have a disability, use a wheelchair or mobility device, are elderly or travelling with a pram or luggage.

The Transport Info easy access trip planner enables you to find transport services and stops or stations rated as accessible, using:

  • CityRail
  • Sydney buses
  • Sydney ferries
  • Newcastle buses and ferries
  • Private buses

Alternatively, call 131 500 between 6 am and 10 pm, 7 days a week for access information.

Wheelchair accessible taxi

The NSW Taxi Transport Subsidy Scheme (TTSS) provides subsidised taxi travel at half the metered fare to people with qualifying severe and permanent mobility limitations.

The maximum subsidy that can be claimed is $30.

For more information, or a TTSS application form, visit the Ministry of Transport website.

To book a wheelchair accessible taxi in Sydney call (02) 8332 0200 or contact your local taxi operator in country NSW.

Accessible venues

The Disability Discrimination Act (DDA) makes it unlawful to discriminate on the grounds of disability in providing access to, or use of, premises that the public can enter or use. 

This includes theatres, cinemas, restaurants, galleries, shopping centres, sports grounds, historic buildings and tourist attractions.

The Australian Human Rights Commission has made access to premises one of its major disability rights projects. 

Websites such as Sydney For All provide listings of places in capital cities that are accessible to those with mobility (and in some cases visual and auditory) impairments.

Read more information for event organisers on how to make your event more accessible for people with a disability and older people.
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