Ageing, Disability & Home Care

Advocacy and information services

Advocacy and information services perform a crucial role in the disability sector by helping people to make informed decisions about their lives and help them to choose how they wish to  engage with their communities.

Advocacy Services

In broad terms, advocacy for people with disability can be defined as:

Speaking, acting or writing with minimal conflict of interest on behalf of the interests of a person or group, in order to promote, protect and defend the  welfare of and justice for either the person or group by: 

  • Being on their side and no-one else's 
  • Being primarily concerned with their fundamental needs
  • Remaining loyal and accountable to them in a way which is empathic and vigorous.

Advocacy services can enable people with disability to increase the power and control they have over their lives. Services encourage and assist people with disability to achieve and maintain their rights as citizens and achieve equity of access and participation  within their communities.

Information Services

Information services, including  print disability services, provide accessible information to people with disability, their families and carers as well as to the broader community.

This support provides specific  information about access to the community, disability supports and equipment and promotes the development of community awareness. Information services may  also provide information in easy-to-read formats, including Easy English, plain English, community languages, culturally welcoming images, e-text and symbol  communication to increase the reach of information.

Where can I find an Advocacy or Information Service?

Ageing, Disability and Home Care (ADHC) supports advocacy and information organisations to provide free services  to people with disability, their families and carers.

The Directory below will assist  you to locate a funded advocacy and/or information service near you.

The Table of Contents on page 2 includes hyperlinks that will take you  directly to State-wide advocacy or information services, more detailed maps of  each of the ADHC Regions, and lists of services in each Region.

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