Ageing, Disability & Home Care

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Drop-in support

The drop-in support service model provides up to 35 hours of direct support per week for people with a disability who require low to moderate levels of accommodation support.

This service helps people to live as independently as possible. It is also an opportunity for people presently living in specialist supported living to move, with appropriate support, into a more independent option if that is what they wish.

The drop in support model is available in a wide range of programs. Examples include the Independent Living Skills Initiative (ILSI), the Leaving Care Program (LPC), the Community Justice Program, the Disability Housing and Support Initiative (DHASI), acquired brain injury specific drop-in support, Aboriginal specific drop-in support (Northern Region) and drop-in support for culturally and linguistically diverse (CALD) communities (Metro South Region). 

Main features

  • Each person lives in their own, rented or family accommodation.
  • Each person can receive up to 35 hours a week support according to an individualised support package.
  • Each person will receive:
    • age and culturally appropriate levels of support to complete activities of daily living and develop social connection,
    • support to develop skills to enable them to avert homelessness, access less intensive services in the future or delay possible entry into a more intensive model,
    • appropriate levels of support that manage risks associated with health and well-being, and
    • assistance to sustain a tenancy and reside independently in their own or family home within a community setting.

Are you eligible?

Contact your local Information, Referral and Intake service for more information on eligibility requirements.

Drop-in Review

In 2010, Ageing, Disability and Home Care contracted O'Connell Advisory to conduct an independent review of the in-home and drop-in support models.

The Review sought to determine the effectiveness and applicability of the in-home and drop-in service model to specific client groups; to increase efficiency and diversity of non 24/7 accommodation support models; and to inform development of a flexible and responsive accommodation support system.

The Final Report and ADHC's response to its recommendations are available below:

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